Shipping Policy

Thank you for choosing IRIS TEA FUSIONS. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand our shipping process and timelines.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message or email with tracking details.

Shipping Coverage

We currently ship across India. Shipping availability for certain remote locations may vary depending on courier service coverage.

For international shipping inquiries, please contact us directly before placing an order.

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier operations.

Estimated Delivery:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Locations: 7–10 business days

Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on selected orders, promotions, or minimum purchase values.

Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (if applicable). Customers can use the tracking information to monitor shipment status.

Delayed or Failed Deliveries

While we strive for timely deliveries, IRIS TEA FUSIONS is not responsible for delays caused by:

  • Courier partner issues
  • Incorrect shipping information provided by customers
  • Natural calamities or unforeseen circumstances
  • Government restrictions or public disruptions

If a delivery fails due to an incorrect address or unavailable recipient, additional shipping charges may apply for re-dispatch.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with:

  • Order number
  • Clear photos of the package/product
  • Description of the issue

Our support team will review the request and assist with a suitable resolution.

Contact Us

For shipping-related questions or assistance, please contact:

IRIS TEA FUSIONS
Phone: +91 9000012957
Email: info@iristeafusions.com

IRIS CHOCO®, Villa – 45, Environ Enclave,
Saibaba Nagar, Kukatpally,
Hyderabad – 500072, Telangana, India.